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One Stop Smarter And Greener Solution For Modern Pet Life - Custom Pet Supplies

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The premise of our rapid development. We believe that we are a trustworthy and trustworthy partner, welcome to get more information Learn about our products and services by email.Thank you very much for visiting our website, we look forward to building business with you cooperation with you.

Address:

Room 202, 2nd floor, Minqi Science and Technology Park, No.1 Pingshan Road, Xili Street, Nanshan District, Shenzhen, China

E-mail:

hc04@cszhc.com

Contact Person:

Hazel Chen

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Warranty

Thank you for your interest in the products and services of Xiaoxi Pet.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Xiaoxi Pet (the "Physical Goods").

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, BLESSING will repair or replace, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct problems?

BLESSING will either repair the Product at no charge, using new or refurbished replacement parts. For the OEM/ODM/OPM PRODUCT： Spare parts or replacement products will be shipped to you with your next order. Notice：If it is only a sample order without the next order, we are not responsible for after-sales.

Do OEM/ODM/OPM products support returns?

OEM/ODM/OPM product are not support to be returned.

How long does the coverage last?

The Warranty Period for Physical Goods purchased from BLESSING is 1 YEAR from the date of purchase.

What does this limited warranty not cover?

*conditions, malfunctions or damage not resulting from defects in material or workmanship *human caused *Note：We only responsible for factory barriers. if it is caused by logistics, please negotiate with the logistics company.

What do you have to do?

To obtain warranty service, you must first contact us. Describe the problem of the product and take several clear photos (it is required to clearly show the problem of the product). If it is a problem of intelligent products, it is required to take a video (record a video of not less than 1 minute, the video is required to clearly show the problem of the product).